Customer Service Link


We value your decision to rent with Ernst & Haas and it is our mission to provide the best customer service at all times. With that being said, we understand that there may be situations or circumstances that may make you unhappy.

In an effort to meet your needs and respond to any¬† issues, we have added a link to our website,, under the Tenant Services tab titled, “Submit a Complaint”.

When clicking on this link, you are encouraged to voice any concerns or issues – whether that be with your unit, another tenant, maintenance charges, or one of our team members. Once filled out and sent, one of our team members will respond within 24 hours, or the next business day if the request was submitted over the weekend.

If you would like to contact our Customer Service Manager Annette Martin directly, you may do so at (562) 989-9835, ext. 442. We welcome both positive and negative feedback.

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